Submitting a Backup File
If your accounting package fails to upload or you have an accounting package that requires you to send a backup of your accounting data, you can send a backup copy through a LedgerShare Engagement.
To submit a backup click Menu at the top right of your screen, then select Submit Backup.
Select the Engagement and accounting package, then click Choose File to select the backup file.
Enter the username and password for the accounting package in order to access the data.
Once all the relevant information has been entered, click on Upload Backup.
Click here for more information about expected backup file formats for each accounting package.
Once uploaded successfully the file will be scanned for viruses and you will receive an email letting you know that the submission was successful.
In the event that the virus scan fails you will receive an email notification with instructions on how to proceed.
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